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Returns & refunds

Need help with an Arusuvai purchase?

Talk to our support team

Have your order reference, product name and a description of the issue ready. Contact support@myarusuvai.com or +91 9600701511.

Refund timing

Approved refunds are expected within 5–7 working days after approval. Contact our team if a product arrives damaged, incorrect, defective or expired. Include your order reference, photographs and a description of the issue. The team will review your request and explain the available resolution. A request does not itself confirm a refund. Your statutory consumer rights are unaffected.

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